Frequently asked Questions

FAQ

Making a booking

All reservations must be made in advance?

What type of vehicle can I choose?

What is a Private Transfer ?

How can i know if my reservation has been confirmed ?

Do you offer off-hour service?

How early do I need to book my transfer?

What type of vehicles are used for the transfers?

Can i include my Bicycle , ski , golf equipments in the booking?

Payment & Refund

What are my payment options?

Should I tip the driver?

Is it safe is it to use my credit/debit card on your website?

Can i have a payment invoice ?

Amending & Cancellation

What if my flight is delayed?

What happens if my flight is cancelled?

How can I cancel my booking?

Can I make changes to my booking?

Can i upgrade my vehicle type after the booking?

During the Transfer

How should I make the payment?

What should I do if my flight is delayed?

How can I find you at the airport?

Do you have child seats in your vehicles?

How can I cancel my reservation?

What should I do on arrival?

How long will my transfer take?

Where do I meet my driver at antalya airport?

What happens if i`ve lost my luggage ?

Can you guarantee that your driver will be at the airport on time?

Will I be sharing the vehicle with other passengers?

Is there an extra charge for a requested stop on route to final destination?

Is there an extra charge for unscheduled multiple passenger drop off at different locations on route to final destination?

Do you provide child seats?

Where will you wait for me at my hotel/address ?

I travel with children , can they travel for free ?